Refund policy
🛍️ EmpowerFit Return & Exchange Policy
We want you to feel empowered and confident in every piece you wear — that’s why we’ve made returns and exchanges as easy as possible.
🔁 Returns
If you're not 100% satisfied with your purchase, you can return your item(s) within 30 days of delivery for a refund or store credit.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition with tags attached.
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Must be returned in original packaging (where applicable).
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Proof of purchase is required (your order number or confirmation email works!).
Non-returnable items:
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Final sale items
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Gift cards
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Underwear or socks (for hygiene reasons)
🔄 Exchanges
Need a different size or style? No problem — we offer free exchanges within 30 days!
Just contact us with your order number and what you’d like to exchange, and we’ll get you sorted.
💸 Refunds
Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed back to your original payment method within 5–10 business days.
🚚 Return Shipping
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Customers are responsible for return shipping costs (unless the item arrived damaged or there was an error on our end).
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For exchanges, we cover the shipping of the new item to you.
💬 Need Help?
Hit us up at [your email] or DM us on Instagram @EmpowerFit — we’ve got your back.